Noticeboard

CLOSING FOR STAFF TRAINING - 29th October

In line with our CCG guidance, our next practice monthly half day training shutdowns is THURSDAY 29th OCTOBER 2020.  This closure also affects our dispensary and you will NOT be able to collect medication or access the practice by phone from 1pm on the day.

We ARE still running a flu vaccination clinic on this afternoon, if you have a booked appointment please make sure you attend.

When we are closed if you need medical advice please call NHS111. If you have a life threatening or medical emergency please dial 999. 

5th Sept 2020

We are pleased to announce our CHILD FLU VACCINES have arrived.   

If your child is aged 2 - 3yrs old (born between 01/09/2016 - 31/08/2018) please call the surgery to book an appointment.  Clinics are running from 30th Sept onwards.  We look forward to seeing you! 

July 2020

Homerton University Hospital has produced an excelled patient information and support pack designed to help you to recover and manage your symptoms following COVID-19 infection.  You can download here -  Post Covid Patient Support and Advice

July 2020

Hearing Help Essex offers NHS hearing aid re-tubing, cleaning and maintenance.  Due to Coronavirus they are unable to visit our practice to offer this service but you can still see them by appointment at their centre in Moulsham Street Chelmsford.  They also offer a doorstop service for those who are vulnerable or have been shielding.  Please contact them direct by telephone on 01245 496 347 by Text 07950 406 173  or email help@hearinghelpessex.org.uk

Hearing Help Essex is a registered charity (No: 113498) 

April 2020

Since 6th April we have changed our dispensary opening hours.

Medication can now be collected between 10am - 1pm and 2pm - 6pm Monday to Friday.

When ordering your repeat medication please allow 5 working days for the team to process your request.  With current pressures on the supply chain some medications are taking longer to get to us.  We don't want you to come out on a wasted trip and our team are working as hard as they can! 

Please continue to order in good time by either using Systmonline or by direct email freshwell.dispensary@nhs.net

We thank you for your patience and understanding during this time.  

June 2019

We are very excited to announce the launch of the Freshwell Low Carb Project, which has been set up to help our patients eat well & lose weight. Please click here for further details.

February 2019 - Are you interested in a healthy diet and / or losing weight?

The clinicians here at Freshwell are becoming increasingly excited about the low carbohydrate Mediterranean lifestyle revolution. There is emerging strong scientific evidence for the benefits of this way of eating, which can also be a very effective means of losing weight.

Also, we are hoping to host a course to help people diagnosed with prediabetes in the near future.

Please click the link in the right hand column of the homepage on this website for further details.

Accessibility Statement for My Surgery Website

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Content that’s not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
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