Noticeboard

April 2021

Appointment Pressures

We are experiencing exceptionally high demand for our GP appointments and we know this has a knock on effect for you our patients.

To help us help you we would encourage all patients to utilise our eConsult service available via this website, to confidentially contact the practice with routine and urgent but not medical emergency queries.  

This service has been designed to help your GPs manage and assess your healthcare needs efficiently.  If you use this service before 2pm we aim to contact you back the same day.  

Thank you for your ongoing support and understanding. 

Easter Bank Holiday Closure 

We will be closing from 18:30 Thursday 1st and reopening at 08:00 Tuesday 6th April 2021.  If you require medical help or support during this time please ring NHS111 as there are a number of services available locally during this time.

If you have a life threatening emergency please dial 999

March 2021

Dispensary Update

We are pleased to announce that from Monday 29th March our dispensary hours are changing.  You will be able to collect medication between 9am until 1pm and 2pm - 6pm Monday to Friday. 

Thank you everyone for your continued support and kindness to our staff during the last 12 months.

Don't forget that the Dispensary and Surgery will be closed from 1pm on Wednesday 31st March due to staff training for the whole practice and we will be closed again on Friday 2nd and reopen on Tuesday 6th April for the Easter Bank Holiday Weekend. 

CLOSURE FOR STAFF TRAINING

Please be aware that the Surgery and Dispensary will be closed for staff training on Wednesday 31st March from 1pm.  We will reopen as normal on Thursday 1st. 

If you need medical advice during the time we are closed please dial 111 and speak with NHS111.  If you have a serious or life threatening emergency please dial 999. 

Thank you for your ongoing support. 

Please be advised the next scheduled shutdowns are as follows:

Wednesday 28th April 2021

Thursday 20th May 2021

Wednesday 30th June 2021

Thursday 29th July 2021

Thursday 30th September 2021

Thursday 28th October 2021

Wednesday 24th November 2021

Thursday 16th December 2021

Thursday 24th February 2022

Wednesday 30th March 2022

January 2021

EMAIL SCAM WARNING

We have been alerted by patients that there is an email in circulation claiming to be from the NHS asking you to book a COVID Vaccination.  They seem genuine in appearance but are asking for your bank details and a payment. 

COVID Vaccinations are FREE, the NHS will never ask you for a payment for this. 

Please stay safe online, if you are suspicious of any email please report it to your service provider or the police and block further emails. 

Please speak with your family and friends if you think they may be at risk from this or other types of email scams, encourage them to speak out before signing up. 

Using SystmOnline

10.03.2020

Due to Covid-19 we have temporarily suspended online appointment booking to allow us to assess all requests for a GP appointment to prevent patients who may be at risk of Covid-19.

We now offer patients the use of a secure web site on the Internet to:

  • Request repeat prescriptions
  • Book Appointments
  • See your Summary Care Record (SCR)
  • View Full Coded Records

HOW DO I REGISTER FOR SystmOnline? You must be a fully registered patient, over 18 years old, and need a letter from us containing personalised access codes . Come to Reception and ask for Registration for SystmOnline, you will need to show some photo ID, i.e. passport/driving license. You will be asked to complete a consent form, and your registration details / pin number will be sent to you by post in due course. Once you have the access codes and instructions you can connect to the web site at any time and register.

HOW DO I GET ONTO SystmOnline? You can visit this page by clicking on the image at the bottom of this page from anywhere in this website The first time you use the site you will be asked to change your password. Here you will need to enter the registration codes given to you by the practice.

REPEAT PRESCRIPTION REQUESTS If one of our doctors has arranged a repeat prescription for you, and the review date has not expired, then you can use SystmOnline to request a repeat. Prescriptions can be collected two full working days after request. Once you have logged onto SystmOnline you can view any medication items by clicking List of your repeat medication in the Repeat Prescriptions section of the screen. Tick the items you require and then click Make Request.

BOOKING APPOINTMENTS  You will be able to access the appointments booking facility. The on-line appointment booking facility currently offers appointments with doctors only. Some types of appointment will still need to be made via our receptionists, for example nursing appointments, baby checks, minor operations, coil fittings, or complex / multiple problems that may require a double appointment (the standard length of a doctor’s appointment is 10 minutes). If you have a problem which is medically urgent, then we advise that you contact us by phone in the usual way.

VIEWING SCR OR FULL CODED RECORDS The SCR is the data that is avaiable on the 'Spine' that allows other health professionals to have they information they need to treat a patient. The Full Coded Record contains additional information from your records. When you register you will be given an information sheet about what the data you can access.

SECURITY & CONFIDENTIALITY
We regard security and confidentiality as extremely important. Communications to the practice are encrypted, and security is at the same high level as for internet banking. It would only be possible to access your records by using your chosen PIN number / password. Needless to say, do not disclose your pin number to anyone. Each patient wishing to take advantage of this facility needs to sign individually a consent form, stating that they agree to their record being available to them on-line.

Click on the link below to use SystmOnline:

 SystmOnline



 
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