Noticeboard

CLOSING FOR STAFF TRAINING - 29th October

In line with our CCG guidance, our next practice monthly half day training shutdowns is THURSDAY 29th OCTOBER 2020.  This closure also affects our dispensary and you will NOT be able to collect medication or access the practice by phone from 1pm on the day.

We ARE still running a flu vaccination clinic on this afternoon, if you have a booked appointment please make sure you attend.

When we are closed if you need medical advice please call NHS111. If you have a life threatening or medical emergency please dial 999. 

5th Sept 2020

We are pleased to announce our CHILD FLU VACCINES have arrived.   

If your child is aged 2 - 3yrs old (born between 01/09/2016 - 31/08/2018) please call the surgery to book an appointment.  Clinics are running from 30th Sept onwards.  We look forward to seeing you! 

July 2020

Homerton University Hospital has produced an excelled patient information and support pack designed to help you to recover and manage your symptoms following COVID-19 infection.  You can download here -  Post Covid Patient Support and Advice

July 2020

Hearing Help Essex offers NHS hearing aid re-tubing, cleaning and maintenance.  Due to Coronavirus they are unable to visit our practice to offer this service but you can still see them by appointment at their centre in Moulsham Street Chelmsford.  They also offer a doorstop service for those who are vulnerable or have been shielding.  Please contact them direct by telephone on 01245 496 347 by Text 07950 406 173  or email help@hearinghelpessex.org.uk

Hearing Help Essex is a registered charity (No: 113498) 

April 2020

Since 6th April we have changed our dispensary opening hours.

Medication can now be collected between 10am - 1pm and 2pm - 6pm Monday to Friday.

When ordering your repeat medication please allow 5 working days for the team to process your request.  With current pressures on the supply chain some medications are taking longer to get to us.  We don't want you to come out on a wasted trip and our team are working as hard as they can! 

Please continue to order in good time by either using Systmonline or by direct email freshwell.dispensary@nhs.net

We thank you for your patience and understanding during this time.  

June 2019

We are very excited to announce the launch of the Freshwell Low Carb Project, which has been set up to help our patients eat well & lose weight. Please click here for further details.

February 2019 - Are you interested in a healthy diet and / or losing weight?

The clinicians here at Freshwell are becoming increasingly excited about the low carbohydrate Mediterranean lifestyle revolution. There is emerging strong scientific evidence for the benefits of this way of eating, which can also be a very effective means of losing weight.

Also, we are hoping to host a course to help people diagnosed with prediabetes in the near future.

Please click the link in the right hand column of the homepage on this website for further details.

Using SystmOnline

10.03.2020

Due to Covid-19 we have temporarily suspended online appointment booking to allow us to assess all requests for a GP appointment to prevent patients who may be at risk of Covid-19.

We now offer patients the use of a secure web site on the Internet to:

  • Request repeat prescriptions
  • Book Appointments
  • See your Summary Care Record (SCR)
  • View Full Coded Records

HOW DO I REGISTER FOR SystmOnline? You must be a fully registered patient, over 18 years old, and need a letter from us containing personalised access codes . Come to Reception and ask for Registration for SystmOnline, you will need to show some photo ID, i.e. passport/driving license. You will be asked to complete a consent form, and your registration details / pin number will be sent to you by post in due course. Once you have the access codes and instructions you can connect to the web site at any time and register.

HOW DO I GET ONTO SystmOnline? You can visit this page by clicking on the image at the bottom of this page from anywhere in this website The first time you use the site you will be asked to change your password. Here you will need to enter the registration codes given to you by the practice.

REPEAT PRESCRIPTION REQUESTS If one of our doctors has arranged a repeat prescription for you, and the review date has not expired, then you can use SystmOnline to request a repeat. Prescriptions can be collected two full working days after request. Once you have logged onto SystmOnline you can view any medication items by clicking List of your repeat medication in the Repeat Prescriptions section of the screen. Tick the items you require and then click Make Request.

BOOKING APPOINTMENTS  You will be able to access the appointments booking facility. The on-line appointment booking facility currently offers appointments with doctors only. Some types of appointment will still need to be made via our receptionists, for example nursing appointments, baby checks, minor operations, coil fittings, or complex / multiple problems that may require a double appointment (the standard length of a doctor’s appointment is 10 minutes). If you have a problem which is medically urgent, then we advise that you contact us by phone in the usual way.

VIEWING SCR OR FULL CODED RECORDS The SCR is the data that is avaiable on the 'Spine' that allows other health professionals to have they information they need to treat a patient. The Full Coded Record contains additional information from your records. When you register you will be given an information sheet about what the data you can access.

SECURITY & CONFIDENTIALITY
We regard security and confidentiality as extremely important. Communications to the practice are encrypted, and security is at the same high level as for internet banking. It would only be possible to access your records by using your chosen PIN number / password. Needless to say, do not disclose your pin number to anyone. Each patient wishing to take advantage of this facility needs to sign individually a consent form, stating that they agree to their record being available to them on-line.

Click on the link below to use SystmOnline:

 SystmOnline



 
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