The Reception is the main point of contact for patients. It is staffed between 8 a.m. and 6.30 p.m. from Monday to Friday (except Bank Holidays)
Our reception staff will try to help you as quickly and efficiently as possible. If we can, we will try to make the appointment with the health professional you request at the time you request. This is usually possible but we ask your understanding if this is not possible.
You can book: in person at the reception, or by phoning 01371 810328, or book at appointment on-line (see the SystmOnline section of this website for further details)
Click on the image below to use SystmOnline:
You can also use the NHS App for access to all online services.
If you are having issues connecting the NHS app to the surgery you can use this helpful guide. NHS APP GUIDE
The Freshwell Health Centre will also be closed for staff development and training from 1pm on one afternoon each month, the planned dates are:
Thursday 29th July 2021
Thursday 30th September 2021
Thursday 28th October 2021
Wednesday 24th November 2021
Wednesday 16th December 2021
Thursday 24th February 2022
Wednesday 30th March 2022
If we are closed for training and you need medical attention for an emergency please ring 111 to speak to NHS111 who are commissioned to provide cover.