Noticeboard

April 2021

Appointment Pressures

We are experiencing exceptionally high demand for our GP appointments and we know this has a knock on effect for you our patients.

To help us help you we would encourage all patients to utilise our eConsult service available via this website, to confidentially contact the practice with routine and urgent but not medical emergency queries.  

This service has been designed to help your GPs manage and assess your healthcare needs efficiently.  If you use this service before 2pm we aim to contact you back the same day.  

Thank you for your ongoing support and understanding. 

Easter Bank Holiday Closure 

We will be closing from 18:30 Thursday 1st and reopening at 08:00 Tuesday 6th April 2021.  If you require medical help or support during this time please ring NHS111 as there are a number of services available locally during this time.

If you have a life threatening emergency please dial 999

March 2021

Dispensary Update

We are pleased to announce that from Monday 29th March our dispensary hours are changing.  You will be able to collect medication between 9am until 1pm and 2pm - 6pm Monday to Friday. 

Thank you everyone for your continued support and kindness to our staff during the last 12 months.

Don't forget that the Dispensary and Surgery will be closed from 1pm on Wednesday 31st March due to staff training for the whole practice and we will be closed again on Friday 2nd and reopen on Tuesday 6th April for the Easter Bank Holiday Weekend. 

CLOSURE FOR STAFF TRAINING

Please be aware that the Surgery and Dispensary will be closed for staff training on Wednesday 31st March from 1pm.  We will reopen as normal on Thursday 1st. 

If you need medical advice during the time we are closed please dial 111 and speak with NHS111.  If you have a serious or life threatening emergency please dial 999. 

Thank you for your ongoing support. 

Please be advised the next scheduled shutdowns are as follows:

Wednesday 28th April 2021

Thursday 20th May 2021

Wednesday 30th June 2021

Thursday 29th July 2021

Thursday 30th September 2021

Thursday 28th October 2021

Wednesday 24th November 2021

Thursday 16th December 2021

Thursday 24th February 2022

Wednesday 30th March 2022

January 2021

EMAIL SCAM WARNING

We have been alerted by patients that there is an email in circulation claiming to be from the NHS asking you to book a COVID Vaccination.  They seem genuine in appearance but are asking for your bank details and a payment. 

COVID Vaccinations are FREE, the NHS will never ask you for a payment for this. 

Please stay safe online, if you are suspicious of any email please report it to your service provider or the police and block further emails. 

Please speak with your family and friends if you think they may be at risk from this or other types of email scams, encourage them to speak out before signing up. 

Test Results

You can find out your test results by phoning reception on 01371 810328 between 11am and 4pm. At other times the reception is busy so we would ask you not to phone outside these times. Alternatively you are always welcome to book an appointment to discuss a test result or request that a doctor or nurse phones you back to discuss it.

All the test results will be looked at by a doctor who may consider it is fine to give the result out over the telephone or may request you make an appointment to discuss your result.

When you phone the receptionist will put you through to either a nurse or doctor if it is appropriate for you to be given the result over the telephone or may ask you to make an appointment if the doctor has requested this.

The practice has a strict policy regarding confidentiality and data protection. We will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website