Noticeboard

CLOSED FOR STAFF TRAINING

The Surgery and Dispensary will be closing at 1pm on Thursday 28th October and re-opening at 8am on Friday 29th.  If you need medical assistance during this time please contact NHS111 or if you have a life threatening emergency please dial 999.

If you have an appointment for a flu jab on this day please attend the surgery at your allocated appointment time as we will be open for these appointments only. 

We are sorry but we will be unable to assist with any other medical or prescription query on this afternoon.  

Secondary use of GP Data Opt Out

If you wish to opt-out of any potential secondary use of your GP data please download and complete the form we have here Type 1 Opt Out letter

Please note that this is for medical data which may be shared with third parties. Your Summary Care Record will not be affected by this and will still be shared with hospitals and other NHS care providers only, unless you want to opt out from that too. Download that here Summary Care Record Opt In/Opt out

Please send these forms to the surgery by post or by hand or email to freshwell.administration@nhs.net

Collection of GP Data NHS Digital released a statement last month regarding the launch of the new system they will be using to collect GP data, called the General Practice Data for Planning and Research (GPDPR) service. The statement highlights that NHS Digital will only share data with organisations who have a legal basis and meet strict criteria to use it for local, regional and national planning, policy development, commissioning, public health and research purposes. They have also developed a public advice webpage to explain how and why the data is being used.

CLOSURE FOR STAFF TRAINING

Please be aware that the Surgery and Dispensary will be closed for staff training on Thursday 30th September from 1pm.  We will reopen as normal on Friday 1st October. 

If you need medical advice during the time we are closed please dial 111 and speak with NHS111.  If you have a serious or life threatening emergency please dial 999. 

Thank you for your ongoing support. 

Please be advised the next scheduled shutdowns are as follows:

Thursday 30th September 2021

Thursday 28th October 2021

Wednesday 24th November 2021

Thursday 16th December 2021

Thursday 24th February 2022

Wednesday 30th March 2022

March 2021

Dispensary Update

We are pleased to announce that from Monday 29th March our dispensary hours are changing.  You will be able to collect medication between 9am until 1pm and 2pm - 6pm Monday to Friday. 

Thank you everyone for your continued support and kindness to our staff during the pandemic.

Welcome to Freshwell Health Centre

28.10.2021 07.50am DUE TO A NETWORK ISSUE WE CURRENTLY HAVE NO PHONE LINES. We are doing all we can to fix it.

Welcome to the Freshford Practice. We are a six doctor dispensing practice providing medical services to 7,415 patients living in the mainly rural area surrounded by the conurbations of Braintree, Great Dunmow and Haverhill.

We are based in the Freshwell Health Centre situated in the village of Finchingfield and have had a longstanding close relationship with our local community. We are lucky to be supported by the community through the C.R.E.A.M.E.R. Fund. This medical practice endeavours to provide the best services to our patients as close to the community as possible.

The Freshwell Health Centre confidentially records telephone calls for Medico-Legal and Quality Purposes.

HAVE YOU TRIED eCONSULT? 

Econsult

If you would like to watch a YouTube video showing how our eConsult works, click here


FLU VACCINATIONS 2021 - LATEST NEWS 07.10.2021

We are now taking bookings for our flu clinics at the Surgery. Following successful trials we are now offering vaccines outside in the car park under our gazebo or indoors in the warm if you prefer. Please use any part of the car park on clinic days at the weekend including the area marked for staff only.


NATIONAL PATIENT SURVEY

Thank you to all our patients who completed the National Patient Survey about our Practice in 2020-2021. 98% of the 143 surveys returned describe their overall experience of this GP practice as good.

That compares to a national average of 83% and the local CCG average of 78%


COVID - If you have symptoms DO NOT COME TO THE SURGERY 

Get a free PCR test to check if you have coronavirus (COVID-19)

If you have any of these 3 coronavirus (COVID-19) symptoms, even if mild, use this service to get a polymerase chain reaction (PCR) test as soon as possible:

  • a high temperature
  • a new, continuous cough
  • you’ve lost your sense of smell or taste or it’s changed

You can order a PCR test kit to be sent to your home or book an appointment at a walk-in or drive-through test site.

If you have symptoms, you and everyone you live with must immediately self-isolate. Do not leave home until you get your test results, except to post a test kit or for a PCR test appointment.

You should not use this service if you’ve received a positive PCR test result in the last 90 days, unless you develop any new symptoms.

FIND OUT MORE HERE - https://www.gov.uk/get-coronavirus-test

This is different to LATERAL FLOW TESTS for patients who do not have symptoms.

CORONAVIRUS VACCINATION UPDATE 11.10.2021

 The National Booking Service are currently inviting patients in for their booster vaccines. We hope to be able to offer a limited number of vaccinations at the Pump House during November but would advise patients who have had an invite already to take up one of the national ones.

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/

CORONAVIRUS - FACE MASKS

We ask that all patients attending the Surgery wear a face mask when inside the building. 


THE WAITING ROOM IS OPEN

The waiting room is now open to patients attending for face to face booked appointments. The reception area is open on a one way system. You can access it by the FRONT DOOR as you did before COVID19. Please note that the dispensary queue is still outside leading to the serving window for the time being. PLEASE DO NOT ARRIVE EARLY FOR APPOINTMENTS - we are trying to maintain social distance in the waiting room.

Online appointment booking is now available again - for telephone consultations only at present. Click here to book telephone appointments or to request medication online. If you require a face-face consultation, your GP will arrange this with you on the phone.


Domestic Abuse

If you are worried that a friend, neighbour or loved one is a victim of domestic abuse then you can call the freephone, 24-hour National Domestic Abuse Helpline on 0808 2000 247 and further information is on the helpline's dedicated website.

 If you believe there is an immediate risk of harm to someone, or it is an emergency, you should always call 999.

The Government has a detailed webpage Domestic abuse: get help during the coronavirus (COVID-19) outbreak where you can find out how to get help if you or someone you know is a victim of domestic abuse. In particular, the government pages have translated guidance, welfare benefits and housing advice as well as advice on how to get legal help.

The pages also give details on the domestic abuse code-word scheme. If someone is experiencing domestic abuse and needs immediate help, they can ask for ‘ANI’ in a participating pharmacy. ‘ANI’ stands for Action Needed Immediately but also phonetically sounds like the name Annie. If a pharmacy has the ‘Ask for ANI’ logo on display, it means they’re ready to help. They will offer the person a private space, provide a phone and ask if they need support from the police or other domestic abuse support services.


BLOOD TESTS

Patients can book blood tests online at Broomfield or Braintree by visiting: www.swiftqueue.co.uk/midessex.php 


TRAVEL

The surgery is not presently offering nurse appointments for travel vaccination advice. We are concentrating our nursing resources on more urgent vaccinations, cytology, wound care and phlebotomy.
The situation is under constant review and we will inform patients of any changes through our website www.freshwell.co.uk


The DISPENSARY is open FOR MEDICATION COLLECTIONS from 9am-1pm and 2pm-6pm If you need to order a prescription, please leave a request in the milk jug in the lobby, post to the surgery, request using SystmOnline or email freshwell.dispensary@nhs.net

 

If you need to collect a prescription, please queue at the dispensary window outside the front door where we will assist you.

 

For all other enquiries please go home and phone 01371 810 328 or use our eConsult service www.freshwell.co.uk

PLEASE ALLOW 5 DAYS FOR DISPENSARY TO PREPARE YOUR PRESCRIPTION. THIS IS DUE TO HEAVY DEMAND.

If you are coming to the surgery to pick up a prescription, can you pick them up for other people at the same time to reduce numbers of people coming through the doors?


If you are isolating at home and need someone to help you or if you are an NHS responder volunteer, click here for more information:

https://volunteering.royalvoluntaryservice.org.uk/nhs-volunteer-responders-portal  


If you have had Covid-19 and wish to help Clinical Research to fight against it, click here to read more about the PRINCIPLE trial.


NHS Information Sharing- Survey

The University of Cambridge CLIMB team are interested in peoples' views on consent and information sharing between NHS services. If you are interested in taking part in their anonymous survey then please follow the link below. The survey is voluntary and takes 15-20 mins but you can take a break. When asked where did you hear about this survey don’t forget to tick ‘from a GP’ and put Freshwell Health Centre, Finchingfield for our surgery.

CLICK HERE FOR MORE INFORMATION


Supporting your recovery after COVID-19

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind.

These changes should get better over time, some may take longer than others, but there are things you can do to help.

Click here for more information


Recovering at home after Coronavirus: Taking care of your mental health.
FIND OUT MORE HERE

Are you experiencing increased anxiety or low mood due to COVID-19 or were already experiencing these symptoms and would like to be part of research? If so please visit https://www.mentalhealth.org.uk/research/moodbuster

If you are caring for somebody who is living with dementia or who are affected by dementia click here to read about how you can get help from Dementia Support Workers. Our dementia clinics are open again, let us know if you wish


BECOME MORE RESILIENT

Interact are offering a course of four 2½ hour workshops which will help you develop resilience - equipping you with the ability to face life’s
challenges and demands from a position of strength. Helping you to become a stronger person, with the ability to “bounce back” from life’s setbacks. You can read more about the virtual classes here and about the face to face sessions here


REGISTER WITH US

 if you wish to register with us could you download the forms below and post them or email us them with photopcopies of ID and proof of address to freshwell.administration@nhs.net Please also read the information on Proof of Address and the ID we require: New Patient ID Check

GMS1 Form

New Patient Questionnaire (Adults)

To find out more about your Summary Care Record, click here

New Patient Questionnaire (under 16s)

Communications and Consent Form

If you would like online access use this form: Online Access Request Form

To find out more about your Summary Care Record, click here

Please also read this information on Proof of Address and the ID we require:  New Patient ID Check

We would prefer you not to come in for the time being to register as it will expose you and us to the risk of contracting coronavirus.

If you use the NHS APP you will be able to access  NHS Advice as well as view your record and order prescriptions. Find out more here:

https://digital.nhs.uk/services/nhs-app


Mid Essex residents who need to see a GP or nurse on a weekday evening, Saturday or Sunday can now book an appointment by calling 01245 398055. Appointments are available as follows:

  • Monday to Friday, 6.30pm to 8pm
  • Saturday and Sunday, 8am to 8pm

and consultations will usually take place via telephone or video call. If a face-to-face appointment is required, it will be at North Chelmsford Health Centre, Sainsbury's, 2 White Hart Lane, Springfield, Chelmsford, CM2 5EF.


Action For Family Carers are offering online help and outdoor walks for carers. Read more HERE


If you are 70 or older or have pre-existing health conditions that mean you are eligible for flu jabs then you could be at a higher risk of serious complications from coronavirus. You should follow Government advice and stay at home. Please arrange for family, neighbours and friends or local community groups to deliver the food and medicines you need. If you do not have this support available please register with the Essex Welfare Service at www.essexwelfareservice.org.uk/support-request or call 0300 303 9988 


BEREAVEMENT SUPPORT

Over recent weeks Essex County Council have been working with colleagues from across Greater Essex to put together a series of resources that can be used to support people in our communities who are bereaved. It is important that family, friends and communities seeking support at this time are able to talk to somebody they trust, who will listen, empathise and point them to professional advice where necessary.  Click here for more details:

https://www.essex.gov.uk/coronavirus-and-faith/bereavement-support


logo

Our practice is now part of My Care Record - supporting the delivery of joined-up care. During the coronavirus (COVID-19) pandemic, additional measures are being put in place to help health and care providers to deliver effective care. This includes how the information from your care records is used. My Care Record is an approach to improving care by joining up health and care information. Wherever possible, health and care professionals will be able to access care records from other services if it is needed to deliver care for individuals with COVID-19 or COVID-19 symptoms. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your GP record. This will include health and care professionals at neighbouring GP practices, NHS 111 and regional centres for the treatment of critically ill patients including the NHS Nightingale Hospital in London. This will make it easier and faster for them to deliver effective care for you if it is needed. Please see the My Care Record website for more information including the Privacy Notice to support this work.


low carb logoLOW CARB DIET

We are very excited to announce the launch of the Freshwell Low Carb Project, which has been set up to help our patients eat well & lose weight. Please see   www.lowcarbfreshwell.co.uk for further details. Read more by clicking on the link to our Low Carb Leaflet


For appointments and repeat prescriptions please click the SYSTMONLINE word below.  Please note that appointments for Orthopaedic Specialist are not available on line - please phone reception to book. 

You can now pre book appointments to see a GP or Practice Nurse when we our surgery is closed.  For more information on the NHSE Extended Access Scheme please click here  http://www.freshwell.co.uk/opening-times.aspx

See the source image

 

(Site updated 28/10/2021)
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