Noticeboard

February 2021

CLOSURE FOR STAFF TRAINING

Please be aware that the Surgery and Dispensary will be closed for staff training on Wednesday 24th February from 1pm.  We will reopen as normal on Thursday 25th. 

If you need medical advice during the time we are closed please dial 111 and speak with NHS111.  If you have a serious or life threatening emergency please dial 999. 

Thank you for your ongoing support. 

January 2021

EMAIL SCAM WARNING

We have been alerted by patients that there is an email in circulation claiming to be from the NHS asking you to book a COVID Vaccination.  They seem genuine in appearance but are asking for your bank details and a payment. 

COVID Vaccinations are FREE, the NHS will never ask you for a payment for this. 

Please stay safe online, if you are suspicious of any email please report it to your service provider or the police and block further emails. 

Please speak with your family and friends if you think they may be at risk from this or other types of email scams, encourage them to speak out before signing up. 

January 2021

Our Team here at Freshwell Health Centre are busy helping roll out the National Covid Vaccination Service in this area whilst still making sure your routine and urgent medical needs are being met.  We do appreciate this may impact on access to some of our services but we are hope you understand.

Please be aware we are following the Government and NHS guidelines for contacting patients for the Covid Vaccination, please do not contact us about an appointment when you become eligible you will be contacted by us or the NHS National Recall System and asked to book an appointment then.

Thank you for your continued support during these unprecedented times. 

14th January 2021

FLOOD WARNING

If you are heading to our COVID-19 Vaccination site at Pumphouse Surgery in Earls Colne today be aware that there is flooding enroute.  Please take additional care and drive safely.  Our PCN Team members are aware and understand there may be some arrival delays. 

December 2020 - FLU JAB UPDATE 

We are pleased to announce if you are aged 50yrs or over you can now book an appointment at our flu clinic running on Saturday 9th January from 8am. 

We have limited stock available so don't delay, call us on 01371 810328 and book now.

15.12.2020

Christmas opening times for Local Pharmacies if you need help over the Christmas holidays. Click here:

PHARMACY OPENING TIMES

21.11.2020 Flu Vaccines for people aged 50-64

We are currently finalising our plans for clinics to vaccinate everyone aged 50-64 in our patient population during December. If you would like to go on the waiting list, please call us to ask to be added the waiting list.

SATURDAY FLU CLINIC 28TH NOVEMBER 2020

We are pleased to announce we still have appointments available at our upcoming Saturday Flu Clinic.  If you are aged over 65yrs OR have a long term health condition that places you at risk from flu please telephone 01371 810328 and book an appointment.

If you are unsure if you are eligible for a flu jab please check 

https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/

Or speak to a member of the surgery team. 

CLOSING FOR STAFF TRAINING - 16th December

In line with our CCG guidance, our next practice monthly half day training shutdowns is WEDNESDAY 16th DECEMBER 2020.  This closure also affects our dispensary and you will NOT be able to collect medication or access the practice by phone from 1pm on the day.

When we are closed if you need medical advice please call NHS111. If you have a life threatening or medical emergency please dial 999. 

5th Sept 2020

We are pleased to announce our CHILD FLU VACCINES have arrived.   

If your child is aged 2 - 3yrs old (born between 01/09/2016 - 31/08/2018) please call the surgery to book an appointment.  Clinics are running from 30th Sept onwards.  We look forward to seeing you! 

July 2020

Homerton University Hospital has produced an excelled patient information and support pack designed to help you to recover and manage your symptoms following COVID-19 infection.  You can download here -  Post Covid Patient Support and Advice

July 2020

Hearing Help Essex offers NHS hearing aid re-tubing, cleaning and maintenance.  Due to Coronavirus they are unable to visit our practice to offer this service but you can still see them by appointment at their centre in Moulsham Street Chelmsford.  They also offer a doorstop service for those who are vulnerable or have been shielding.  Please contact them direct by telephone on 01245 496 347 by Text 07950 406 173  or email help@hearinghelpessex.org.uk

Hearing Help Essex is a registered charity (No: 113498) 

April 2020

Since 6th April we have changed our dispensary opening hours.

Medication can now be collected between 10am - 1pm and 2pm - 6pm Monday to Friday.

When ordering your repeat medication please allow 5 working days for the team to process your request.  With current pressures on the supply chain some medications are taking longer to get to us.  We don't want you to come out on a wasted trip and our team are working as hard as they can! 

Please continue to order in good time by either using Systmonline or by direct email freshwell.dispensary@nhs.net

We thank you for your patience and understanding during this time.  

June 2019

We are very excited to announce the launch of the Freshwell Low Carb Project, which has been set up to help our patients eat well & lose weight. Please click here for further details.

February 2019 - Are you interested in a healthy diet and / or losing weight?

The clinicians here at Freshwell are becoming increasingly excited about the low carbohydrate Mediterranean lifestyle revolution. There is emerging strong scientific evidence for the benefits of this way of eating, which can also be a very effective means of losing weight.

Also, we are hoping to host a course to help people diagnosed with prediabetes in the near future.

Please click the link in the right hand column of the homepage on this website for further details.

Welcome to Freshwell Health Centre

Welcome to the Freshford Practice. We are a six doctor dispensing practice providing medical services to 7,415 patients living in the mainly rural area surrounded by the conurbations of Braintree, Great Dunmow and Haverhill.

We are based in the Freshwell Health Centre situated in the village of Finchingfield and have had a longstanding close relationship with our local community. We are lucky to be supported by the community through the C.R.E.A.M.E.R. Fund. This medical practice endeavours to provide the best services to our patients as close to the community as possible.

The Freshwell Health Centre confidentially records telephone calls for Medico-Legal and Quality Purposes.

HAVE YOU TRIED eCONSULT? 

Econsult

If you would like to watch a YouTube video showing how our eConsult works, click here

CORONAVIRUS VACCINATION UPDATE 18.02.2020

All of our appointments for our next clinics are now booked. As soon as we are informed of our next delivery dates we will be making more available to our patients to book. Please check back to this website regularly for updates. Colne Valley PCN website 

We anticipate having more information next Wednesday 24th February. If we have sent you an SMS message inviting you to book you will still be on our waiting list and able to reserve your vaccination once the slots are released. Thank you for your patience.

We are now calling patients classed as Clinically Extremely Vulnerable to save them having to call us. If you are over 70 and have not been invited please call us and we will book you a vaccination.

Visit our PCN website for up to date information about the vaccination campaign Colne Valley PCN website

Nurses, paramedics, pharmacists and other NHS staff will work alongside GPs.  They will also be targeting the cohort of people who are the most vulnerable patients and considered at highest risk, people aged 80 and over and care home workers. As before the NHS will contact those currently eligible and invite them to attend an appointment – please don’t contact your GP in advance of this.

Our Primary Care Network consists of Hedingham Medical Centre, Freshwell Health Centre, Elizabeth Courtauld Surgery, Pump House Surgery, Coggeshall Surgery and Kelvedon and Feering Health Centre.

It is likely that we will be carrying out vaccinations at our designated site at the Pump House Surgery, Nonancourt Way, Earls Colne, Colchester CO6 2SW

For the whole programme the key messages are as follows:

  • This is a phased vaccination programme which will expand over the coming months starting in the coming weeks.
  • The NHS will be in contact with people when it is their turn to have the vaccine. WAIT TO BE CONTACTED. WE WILL INVITE YOU WHEN WE HAVE VACCINES.
  • When someone is called for an appointment, please can they make sure they attend; and
  • In the meantime, continue to abide by all the social distancing, mask wearing and hand hygiene guidance.

The latest information on the COVID-19 vaccination programme is online on the NHS WEBSITE. For further information on the local vaccination programme in Essex, please visit the area’s local COVID-19 vaccine page. That page will be updated as the programme expands and more information becomes available:

https://eput.nhs.uk/news-events/coronavirus/coronavirus-vaccine/

We advise that you check there first if you have questions about the safety or effectiveness of COVID vaccines, or your priority to receive vaccination.

Please visit our website https://freshwell.co.uk/ for updated information

Our PCN has a website with information about the vaccination campaign Colne Valley PCN website

There is a good guide to the vaccine for adults here Guide for adults
 

FLU NEWS

31.11.2020 Flu Vaccines for people aged 50-64

We are holding a clinic at the surgery on Saturday 9th January. Please call us to book an appointment on 01371 810 328

THE OLD FRONT DOOR IS THE NEW FRONT DOOR

The waiting room is now open to patients attending for face to face booked appointments. The reception area is open on a one way system. You can access it by the FRONT DOOR as you did before COVID19. Please note that the dispensary queue is still outside leading to the serving window for the time being. PLEASE DO NOT ARRIVE EARLY FOR APPOINTMENTS - we are trying to maintain social distance in the waiting room.

HOSPITAL WAITING TIMES

Broomfield Hospital have long waiting lists of between 36-60 weeks. If you are referred to them for non-urgent treatment then you will have this sort of wait. We are not able to write letters to expedite these referrals as our colleagues in hospitals are now trying to catch up on the backlog caused by the Covid 19 situation.

BLOOD TESTS

Patients can book blood tests online at Broomfield or Braintree by visiting: www.swiftqueue.co.uk/midessex.php 

CORONAVIRUS

FACE MASK

We ask that all patients attending the Surgery wear a face mask when inside the building.

FACE MASK EXEMPTIONS

We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks/coverings in various public settings.

GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask/covering.

The government guidance on exemptions suggests there is no requirement for evidence for exemption therefore it is sufficient for an individual to self-declare this.

Read more here: 15th July 2020 Mask Advice

LATEST UPDATE 13 August 2020 Click here to read the latest NHS guidance

The surgery is not presently offering nurse appointments for travel vaccination advice. We are concentrating our nursing resources on more urgent vaccinations, cytology, wound care and phlebotomy.
The situation is under constant review and we will inform patients of any changes through our website www.freshwell.co.uk

OPEN TO HELP YOU

We are here for you and really appreciate the many offers of help we are getting from our patients. Online appointment booking is now available again - for telephone consultations only at present. Click here to book telephone appointments or to request medication online. If you require a face-face consultation, your GP will arrange this with you on the phone.

To find out more about testing for coronavirus click here

Testing for coronavirus

To protect patients and staff our doors are now closed to limit entry to the building.

 

If you have an appointment, please knock when you get here and we will come to let you in.

 


The DISPENSARY is open FOR MEDICATION COLLECTIONS from 10am-1pm and 2pm-6pm If you need to order a prescription, please leave a request in the milk jug in the lobby, post to the surgery, request using SystmOnline or email freshwell.dispensary@nhs.net

 

If you need to collect a prescription, please queue at the dispensary window outside the front door where we will assist you.

 

For all other enquiries please go home and phone 01371 810 328 or use our eConsult service www.freshwell.co.uk

PLEASE ALLOW 5 DAYS FOR DISPENSARY TO PREPARE YOUR PRESCRIPTION. THIS IS DUE TO HEAVY DEMAND.

If you are coming to the surgery to pick up a prescription, can you pick them up for other people at the same time to reduce numbers of people coming through the doors?


If you are isolating at home and need someone to help you or if you are an NHS responder volunteer, click here for more information:

https://volunteering.royalvoluntaryservice.org.uk/nhs-volunteer-responders-portal  


If you have had Covid-19 and wish to help Clinical Research to fight against it, click here to read more about the PRINCIPLE trial.


NHS Information Sharing- Survey

The University of Cambridge CLIMB team are interested in peoples' views on consent and information sharing between NHS services. If you are interested in taking part in their anonymous survey then please follow the link below. The survey is voluntary and takes 15-20 mins but you can take a break. When asked where did you hear about this survey don’t forget to tick ‘from a GP’ and put Freshwell Health Centre, Finchingfield for our surgery.

CLICK HERE FOR MORE INFORMATION


Supporting your recovery after COVID-19

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind.

These changes should get better over time, some may take longer than others, but there are things you can do to help.

Click here for more information


Recovering at home after Coronavirus: Taking care of your mental health.
FIND OUT MORE HERE

Are you experiencing increased anxiety or low mood due to COVID-19 or were already experiencing these symptoms and would like to be part of research? If so please visit https://www.mentalhealth.org.uk/research/moodbuster

If you are caring for somebody who is living with dementia or who are affected by dementia click here to read about how you can get help from Dementia Support Workers


For coronavirus advice visit https://111.nhs.uk/covid-19


Isolation Note available for patients 

https://111.nhs.uk/isolation-note/


BECOME MORE RESILIENT

Interact are offering a course of four 2½ hour workshops which will help you develop resilience - equipping you with the ability to face life’s
challenges and demands from a position of strength. Helping you to become a stronger person, with the ability to “bounce back” from life’s setbacks. You can read more about the virtual classes here and about the face to face sessions here


REGISTER WITH US

 if you wish to register with us could you download the forms below and post them or email us them with photopcopies of ID and proof of address to freshwell.administration@nhs.net Please also read the information on Proof of Address and the ID we require: New Patient ID Check

GMS1 Form

New Patient Questionnaire (Adults)

To find out more about your Summary Care Record, click here

New Patient Questionnaire (under 16s)

Communications and Consent Form

If you would like online access use this form: Online Access Request Form

To find out more about your Summary Care Record, click here

Please also read this information on Proof of Address and the ID we require:  New Patient ID Check

We would prefer you not to come in for the time being to register as it will expose you and us to the risk of contracting coronavirus.

If you use the NHS APP you will be able to access  NHS Advice as well as view your record and order prescriptions. Find out more here:

https://digital.nhs.uk/services/nhs-app


Mid Essex residents who need to see a GP or nurse on a weekday evening, Saturday or Sunday can now book an appointment by calling 01245 398055. Appointments are available as follows:

  • Monday to Friday, 6.30pm to 8pm
  • Saturday and Sunday, 8am to 8pm

and consultations will usually take place via telephone or video call. If a face-to-face appointment is required, it will be at North Chelmsford Health Centre, Sainsbury's, 2 White Hart Lane, Springfield, Chelmsford, CM2 5EF.


Action For Family Carers are offering online help and outdoor walks for carers. Read more HERE


If you are 70 or older or have pre-existing health conditions that mean you are eligible for flu jabs then you could be at a higher risk of serious complications from coronavirus. You should follow Government advice and stay at home. Please arrange for family, neighbours and friends or local community groups to deliver the food and medicines you need. If you do not have this support available please register with the Essex Welfare Service at www.essexwelfareservice.org.uk/support-request or call 0300 303 9988 


BEREAVEMENT SUPPORT

Over recent weeks Essex County Council have been working with colleagues from across Greater Essex to put together a series of resources that can be used to support people in our communities who are bereaved. It is important that family, friends and communities seeking support at this time are able to talk to somebody they trust, who will listen, empathise and point them to professional advice where necessary.  Click here for more details:

https://www.essex.gov.uk/coronavirus-and-faith/bereavement-support


logo

Our practice is now part of My Care Record - supporting the delivery of joined-up care. During the coronavirus (COVID-19) pandemic, additional measures are being put in place to help health and care providers to deliver effective care. This includes how the information from your care records is used. My Care Record is an approach to improving care by joining up health and care information. Wherever possible, health and care professionals will be able to access care records from other services if it is needed to deliver care for individuals with COVID-19 or COVID-19 symptoms. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your GP record. This will include health and care professionals at neighbouring GP practices, NHS 111 and regional centres for the treatment of critically ill patients including the NHS Nightingale Hospital in London. This will make it easier and faster for them to deliver effective care for you if it is needed. Please see the My Care Record website for more information including the Privacy Notice to support this work.


low carb logoLOW CARB DIET

We are very excited to announce the launch of the Freshwell Low Carb Project, which has been set up to help our patients eat well & lose weight. Please see   www.lowcarbfreshwell.co.uk for further details. Read more by clicking on the link to our Low Carb Leaflet


For appointments and repeat prescriptions please click the SYSTMONLINE word below.  Please note that appointments for Orthopaedic Specialist are not available on line - please phone reception to book. 

You can now pre book appointments to see a GP or Practice Nurse when we our surgery is closed.  For more information on the NHSE Extended Access Scheme please click here  http://www.freshwell.co.uk/opening-times.aspx

See the source image

 

(Site updated 18/02/2021)
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