Referrals
How to get a referral
NHS Referrals
A Doctor or Advanced Nurse Practitioner (ANP) will sometimes refer you to a hospital or another provider in the community. This may be for more investigations to find what's wrong, or because you need specialist treatment that they can't give you.
You will usually need to have an appointment with a Doctor or ANP before they can make the referral. If you need an appointment, please call Reception, or book via Airmid or the NHS App or submit an eConsult via this website.
Some things you can refer yourself for, without needing to talk to us. Please see the links below for more information
Private referrals
If you want to see a specialist doctor or service privately, instead of on the NHS, please ask your doctor for a private referral.
Once the referral letter has been written it will be sent to you by email. You can then take it to whichever doctor you choose.
Self-referrals
Following up your referral
In most cases, after a referral has been made, Freshwell will not be able to help with queries about appointments or waiting times. This will be the responsibility of the people we have referred you to. The table below gives contact details for teams who will be able to give you more information
Referral type | Who to contact | Phone number |
Routine | Referral Support Service | 0300 123 0771 |
Urgent | Freshwell Health Centre | 01376 810328 |
2 Week Wait Fast Track | 2WW team | 01245 515 206 |
Radiology (eg X-Ray, CT, MRI) | Broomfield and Braintree Radiology department | 01245 514301 |
Endoscopy (eg Colonoscopy, Gastroscopy) | InHealth | 0333 202 3187 |
Hospital Transport
If you have been referred to the hospital but but would find it difficult to get there, you can arrange for hospital transport. You need to do this youself as the service needs detailed information about your house and what support you need
Arrange by calling: 0808 169 9614
Advice and support
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters.
They provide a point of contact for patients, their families and their carers.
Phone number for Broomfield hospital PALS: 01245 514 130